Privacy Statement

1. Our commitment to privacy

We require certain personal information about you to ensure that we can cater appropriately for your web development and content management needs and provide you with a personalised service to give you details of offers which we think will be of interest to you, having obtained your permission. All personal information held by Vicfam Plastics P/L. ("Vicfam"), stays within VICFAM. We do not sell, trade or share information with anyone.

Where we see opportunities to add value to the service we provide from working with external organisations, we will request you permission before any of your personal date is transferred.

2. What information do we collect?

We limit the collection and use of customer information to the minimum we require to deliver superior service to you, which includes advising you about our products, services and other opportunities, and to administer our business.

3. How do we use that information?

We will permit only authorised employees and partners, who are trained in the proper handling and security of customer information, to have access to the information we collect. Examples of partners used to support this program include customer service (limited) and Integration Partners. Our partners have controlled access to our data and are not allowed to use our user information for any secondary purposes. Employees or partners who violate this policy will be subject to disciplinary action.

We will always maintain control over the confidentiality of your information. We will not sell your information to third parties for commercial purposes. We will use the information held in our secure database to personalise offers to members. Members are not obligated to receive additional offers and may choose to opt-out of this process at any time. We will take all reasonable precautions to ensure that our partners follow similar methods to ours to protect your information. Further, we do not provide these companies with your data unless you specifically express interest in their products or services.

We may monitor customer traffic patterns and site usage to help us develop the design and layout of the site. We may disclose personal information when required by law or in good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our Web Site. We may also provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not contain personally identifying information.

4. How do we protect your information?

All of the Member data we collect is protected against unauthorised access. To ensure the safety of all your personal information, access to all confidential information is password protected. We use cookies to keep your session secure. We take special care in protecting all billing information supplied to us by you or our marketing partners.

5. Do we use "cookies"?

Yes, our web server will place a small text file called a "cookie" on your browser. Many Internet services deliver cookies to people who visit their Web sites in order to make their services much more convenient and personalized. A cookie stores information about your use of a site on your computer and it can be retrieved later only by you or by the site that issued that cookie. The cookie itself does not contain personal information, although it will enable us to relate your use of our site to information that you have specifically and knowingly provided to us.

We use cookies to keep your session secure. Some sites rely on information that is passed along with the URL to keep track of users that are logged in. This approach can compromise your security. By using your cookie to keep track of the time spent on our site, we guarantee the security of your information. A cookie is safe because it is not "executed" as code, and therefore cannot contain viruses. A cookie also cannot be used to extract any data from your computer.

The information we collect with cookies is not sold, rented or shared with any outside parties. In order to use this site, you need to have cookies enabled on your browser. You can still use our site if you disable the cookies.

6. Log Files

This site's Web server automatically writes files with the following information: IP address, request type, file & pages accessed, browser type, domain names and access time. This data is collected to administer the site, and to gather usage data for design feedback.

7. How to contact us

We will monitor ourselves continuously to ensure that your privacy is respected. We welcome your questions and comments about our privacy policy. To contact us about our privacy policy please send an email to info@vicfam.com or contact us by calling + 613 9315 3421.

This Privacy Policy is subject to periodic review and change. In order to view the current Privacy Policy, simple check this section of the Website.